When Things Go Right… then Horribly Wrong

I have a pretty massive collection of decks, and most of the time when I’m ordering a new deck? Things go off without a hitch. I’ve ordered from a myriad of sources from publishers (such as Llewellyn, US Games, etc) and indie creators (too many to count) to metaphysical shops, individual sellers on places like Etsy and eBay, and big business booksellers (such as Amazon, Abe Books, Barnes & Noble, etc).

Sometimes there’s shipping delays. Sometimes a hitch happens.

In two specific cases, though? Small hitches became a huge issue, and in both cases I’m pretty sad that I don’t feel safe shopping with them anymore.

The Story of Magick.com

I have been shopping with this site since 2019, and especially so over the past couple of years. They have spectacular deals on decks, and sometimes offer signed copies as well. I love their site, which is easy to navigate, and always seems up to date.

And then 2024 happened.

In early February I placed an order that never arrived. I waited until April, thinking that maybe they were a bit behind. When I checked the tracking number, it said that the label had been purchased, but the package never moved. So, I contacted them at the end of March. They said they’d look into it, and I never heard back. At the end of April, my package showed up, though.

I wrote this off as a hiccup. Every business has them.

Then, my order placed on March 4th (for two decks) went through the same thing. I contacted them through email in May and was told they’d look into it. This time? Not only did I not hear back from them, but the package still never arrived. In early June, I tried to contact them via their support email again. No answer. I have tried multiple times since… and -still- no answer. I tried calling the phone number on their website, which has no human answering the phone no matter what day or time you call, and left a voicemail. Still… no answer. No package. Nada.

On May 10th, thinking this previous issue was on the way to being resolved easily, I had placed another order (for five decks). It is now June 26th and that order still sits in my account unfulfilled.

There are no pre-orders in any of these orders I’ve placed. What had once been a speedy and excellent resource for massmarket decks seems to have gone down hill. I don’t know whats going on there, but it’s pretty clear something is. I have ended up disputing both the last two orders that have not been received with my credit card company. Hopefully I can get my money back.

The Story of Dark Synevyr

We’re going to roll back to 2022 for this one. Or rather, that’s when I finally got it resolved. The purchases actually took place in 2020. Yes… this was a two year ordeal.

I had purchased, over an 8 month period, a total of 20 decks from this seller. In 2020 and early 2021, I tried contacting them through Etsy, which is where my purchases were originally placed and was given no answer. It was beyond Etsy’s order dispute timeline, then their shop closed down, but they were still running their website. SO… I started emailing them and trying to contact them through Instagram.

Throughout 2021 I received no answer to my inquiries. In 2022, I started being given a run around. They asked for the names and dates of each order, and said they were working on fulfillment. Except there was never any sign of fulfillment.

I eventually had a friend that was looking to place a large order with them, and was not worried about the risk involved, that reached out to them and told them she’d place her order IF they did right by me. I managed to get a refund as a result, but the fact it took such measures to get it is a serious issue.

About a year ago, I decided to try and give them a second chance. I found their new shop on Etsy (because at least there, there’s a bit of buyer protection involved) and ordered two decks. Only one arrived. I tried contacting them through Etsy with no reply or response. I finally put through a claim and was refunded for the missing deck, but I never did hear a word from Dark Synevyr about it.

Why This Post?

I think having to dispute the charges brought things to a head where my tolerance is concerned. I got taken by the later two, and had to go through some trouble and stress to get things sorted out. I’m irritated about that, and I’m still going through it where Magick.com is concerned.

So. Reminder… Sometimes a good deal really is too good to be true. Sadly, I seem to be a lesson that I’m meant to learn the hard way.

The thing is? I do enough risk taking with my money on Kickstarter. When ordering from a business, it shouldn’t be this damned hard.

Marketing Ploys in Tarot

Okay so I want to do a bit of a rant today that was inspired by my use of the Harmony Tarot this month.

Although the Harmony Tarot is not the only one guilty of this. And I guess before I start, I should define just what exactly tarot is…. and isn’t.

Tarot is a specific system of card reading. This specific system has a structure of 22 trumps (called the Major Arcana) and four groups (suits) made into 14 cards which are collectively called the Minor Arcana.

Each card is numbered in this deck has a specific meaning attributed to it, and that meaning is the same across all tarot decks. The Magician, for example, is card #1 in the Major Arcana, and in all tarot decks it means the same thing. Readers can then intuit more from the cards through imagery, but the base meaning of the #1 card in the Major Arcana is always the same. That holds true for all 78 cards in the deck.

An oracle, on the other hand, does not share the same structure. Each deck is it’s own system, it’s own structure, and builds it’s own meanings on the cards. If you have the structure of tarot, but not the meanings attributed to match the tarot system, it is not a tarot deck.

It irritates me when decks are marketed as “Tarot” that are not tarot. Examples of this include (but are not limited to) the Morgan’s Tarot, Dreams of Gaia Tarot, Osho Zen Tarot, Wildwood Tarot, Merlin Tarot, Harmony Tarot, Daemon Tarot, and Jane Austin Tarot. None of these decks should have the name “Tarot” in the title as none of them are actually tarot decks. They are oracle decks with their own structures and their own system. This isn’t to say that they’re not excellent oracle decks… but they aren’t tarot decks and thus shouldn’t have that word in their titles.

I feel that the use of the word “tarot” in these decks is a marketing ploy. They know that people who read tarot are interested in new tarot decks, and that more people out there read with tarot decks than with oracle decks, and so they use the word “tarot” in their title to draw these people in, even though the deck isn’t a tarot deck at all.

And that? Pisses me off. Oracle decks are NOT tarot decks. Anyone that is making a tarot deck -or- an oracle deck should know this, or they haven’t done enough research and shouldn’t be making a damned deck in the first place in that case.

The word is not interchangeable and I feel that using the word in the title of a deck that’s not a tarot deck is false advertising. A marketing ploy. Essentially? A lie meant to fool people into spending their money.

#shoppingfortarot (non) VR to LadyKnight of Avalon

Back in October, LadyKnight of Avalon on YouTube did a video where she talked about deck collections and how we go about the process of curating our personal collections over time.    The fact is that I have a rather large deck collection, and not just of tarot but also playing cards, oracle cards, lenormand, and other game cards and cartomancy cards. I love decks of cards.  I love the diversity of artwork available and the variety “voices” that the different styles of artwork speak with.

Anyway, she devised this list of questions for those that shop for and collect decks, no matter the size of your collection.  So here we go….

sage

1. What was the last deck you bought and why that one?

The last deck I bought was the Divine Muses Oracle.  I actually saw this one on Kickstarter when it was being launched, and I waffled on it and ended up not backing it because some of the cards didn’t appeal to me all that much (Ancestors, Astral Ascent, and the Muse of Art cards, for example).   But since then I have seen this deck on many videos and images, and I’ve been SUPER attracted to it and had some of the cards really stand out to me super strongly (such as the Totem of Water, Lattice of the Soul, and Raven King).  In the end, I decided that the cards that really spoke to me outweighed the cards that I was a bit “meh” on and I picked it up to see how I could get on with it.

2. What’s your decision process when you buy a new deck?

Does the imagery on the deck speak to me?  Will the words get in my way? If so, can they be removed?  Is it worth (to me) what they’re asking for the deck?  Can I afford to buy it?  Is it something I want to buy right now, or do I want to wait and see if I still want it in a few weeks?

3. What are deal-breakers in a deck that keep you from buying it?

Well at the top of the list is if I can’t connect with the imagery.  If the imagery doesn’t speak to me then there’s just no point in buying the deck.   Other deal-breakers include a Hanged Man card or Two of Pentacles card that I just can’t work with, super crappy cardstock (I’m a riffle shuffler… if it can’t handle being riffle shuffled then there’s no point in me owning it), too few cards for too much money, or well… too much money in general because if it’s out of my price range?  Then it’s out of my price range.

4. Little white book or big guide book?

I don’t really care as long as there is quality content.  I’ve seen some spectacular little white books…. and I’ve seen some big guide books that are just sheer crap.

5a. Do you have new deck rituals?

Yes.  When I get a new deck, I like to do a cleansing and a deck interview.  Unless I allow others to handle the cards, or for some reason the deck’s communication starts to feel “muddled”, chances are  that this is the only time the deck will ever be cleansed while in my possession.

5b. How do you break in a new deck?

By using them.   Also, meditative shuffling.  And, sometimes, with deck modification as well such as edging and/or trimming the deck if  feel that it needs it.

6a. Have you ever been disappointed after getting a deck because it looked/felt different than expected?

Yes.  Usually this has to do with how it communicates with me.  There have been times I’ve purchased decks and when I get them in my hands I just can’t get them to communicate as clearly as I’d like.   The most prominent example of this is the WildWood Tarot, which has artwork of a theme and style that I felt should have spoken to me very clearly, but even after years of trying, I couldn’t manage to work with them very well.    (It turns out, cutting off the titles on the cards so that it is artwork-only finally solved this issue for me.)

6b. Have you ever been pleasantly surprised by a deck after getting it?)

Yes.   Most recently?  The This Might Hurt deck, which I backed on Kickstarter in the spring and just arrived this week.  It was far and above the quality I was expecting and I’ve been avoiding walk-throughs and other images of the cards, etc because I wanted it to be a surprise.

7. Do you interview new decks?

Usually just when it first comes into my collection, although if I feel that the “tone” of a deck’s readings have changed over time then I will do it again to re-familiarize myself with the energy of the deck and it’s “voice”.

8. Do you ever buy decks for a specific purpose (only using it for that one?)

Yes.  I have a few decks that are solely for my personal use.  I have a few that are solely for shadow work.  And I have a few that I’ve purchased solely to use in one-card draws.

I have also occasionally bought a bootleg deck or two for the purposes of spellwork, because often in those cases the deck is destroyed in some way in the process of the spell casting.  Destroying a $5 deck in a spell is one thing.  Destroying a $50 deck in a spell is quite another.

9. Do you differentiate between decks you buy for yourself and decks you would use for other people?

Only in a few special cases.   The vast majority of my decks are open to be used for both.

10. What is one thing you wish deck creators would do, do more of or stop doing?

Do:  I wish more deck creators would consider cardstock as a top priority. (Hello Llewellyn, I’m talking to you.)

Do More:  I’m all for more illustrated pip cards.  I hate it when you have glorious and beautifully done Majors, and then the Minors are just sparingly done pips; or else they are illustrated, but in a way that makes it clear not as much effort was put into them as the Major Arcana.

Stop Doing: This one is specifically for creators on Kickstarter.  A lot of creators on that platform add on “Stretch Goals” which is great, but I really wish that they would focus less on little trinkets, pins, fancy boxes, etc….. and more on upgrading cardstock and making the actual CARDS nicer.

The #LunaAndOwlAndBones Challenge for November

deck01

I think that I need to precursor this post by saying that these are my answers at this moment.  Many of the questions are about favorites and preferred decks for different things.  These types of answers can easily change over time.

1. First Deck – Gypsy Witch Fortune Cards
2. Newest Deck – The Circle Lenormand
3. Deck You Want To Know Better – Rust Belt Arcana (I’m still familiarizing myself with the imagery and symbolism.)
4. Deck Gifted To You – Mystical Shaman Oracle
5. Deck You’d Gift to A Beginner – Borderless Smith-Waite Tarot
6. Deck with the Deepest Connection – Tarot of the Hidden Realm
7. Favorite Majors Deck – Sad Story Tarot
8. Favorite Animal Deck – Anima Mundi Tarot
9. Favorite Deck for Artwork – Stolen Child Tarot
10. Most Unique Deck – Again, the Stolen Child Tarot
11. Most Whimsical Deck – Annnnnnd again, the Stolen Child Tarot
12. Full Moon – I like using the Anima Mundi for full moon readings.
13. Deck for Reading for Others – I actually love using my Dixit decks for reading to others. That’s my favorite.
14. Deck for Personal Readings – Tarot of the Hidden Realm
15. Deck for Clarity – Dixit Deck v.6 Memories Edition
16. Deck for Decision Making – Herbal Tarot
18. Deck for Career Readings – 1889 Lenormand
19. Most Blunt Deck – Visions of Life Tarot
20. Most Positive Deck – Skele-Tarot for advice. Guardian Angel Tarot for a gentle, positive feel for others.
21. Favorite Oracle – Brian Froud’s Faeries’ Oracle
22. Deck for Meditation – Again, the Stolen Child Tarot
23. Deck for Spiritual Work – Cheimonette Tarot (or the Ghosts & Spirits Tarot)
24. Deck for Shadow Work – Tarocchi di Connessione
25. Deck on your Altar – At the moment, the Slow Tarot and the Tarot of the Unknown.
26. New Moon – I also like using the Anima Mundi for new moon readings.
27. Deck to Travel With – Any of the Dixit decks and/or the Morgan Greer in a Tin
28. Deck for Thanksgiving Ritual – I don’t have one, but I think the Slow Tarot would work really well for this.
29. Deck You Learned the Most With – Herbal Tarot
30. Deck Used – Ok, so I’m going to take this one as the decks used/am using this month, which I already have set out. Those are (and will be)… Herbal Healing Tarot, Distant Past Tarot, Children of Litha Tarot, Chelsea Lenormand (red), Herbcrafters Tarot, Bottanical Deck, Delos Tarot, Tarot of Pagan Cats, Heart of Faerie Oracle, Illuminated Earth Oracle, Dixit #8 Harmonies Ed, Oracle of Mystical Moments, Lenormand Wahrsagekarten Mit Astrologischen Symbolen, L’oracle des Murmures, Rust Belt Arcana, Dixit #4 Origins Ed, Wooden Tarot, Pagan Otherworlds Tarot, Tarot of the Unknown, Slow Tarot, Sasuraibito Tarot, Badger’s Forest Tarot, Pam’s Vintage Tarot, Earthbound Oracle, The Moon Deck, Brian Froud’s Faeries’ Oracle, and the Gravity Tattoo Tarot.